Tag: ISP

New ISP in Mauritius soon?

by
Inf

Internet Speed

Or so L’Express Newspaper claims.

The offer seems interesting. They, yes “they” since the article doesn’t mention what ISP it will be, but I suspect it will be Outremer Telecom, since it’s already in Mauritius. There is no confirmation yet, so it’s just my supposition.

Continue Reading »

Orange’s Capping Policy hit L’Express Newspaper

by
Inf

… and people are not happy! If you want a snapshot of the page, here goes: (Sorry for the quality. I’ve got no scanner)

Orange Article in L\'Express Newspaper

(L’Express of Wednesday 10th September 2008, Page 7)

This article talks about a number of interesting points worth mentioning. It seems that a number of users are not aware that capping policies were put in place, and continued downloading as they used to without caring for a limit. And now, Orange is surprising them by saying “Hey! You downloaded too much dude! You will be capped!”.

Personally, I don’t know anybody who got a warning for over-downloading (yet). We know there are capping policies, but I didn’t hear of anybody getting a letter or call, or anything like that to inform them of going over the cap limits.

Next, it seems ACIM (Association des Consommateurs de Maurice – I think) is not very pleased with Orange’s practices, reporting that even if Orange applied their capping in other countries, it should not do so here since there is hardly any competition in the ISP (Internet Service Provider) sector. Abroad, if you are not satisfied with your ISP, you can choose from a dozen others, while here, you are stuck with two or three, like Nomad, DCL and Emtel if you can afford the modem. Azu of MTML is not on par yet, with lowly cap limits of 1GB I think.

ACIM giving the matter focus is a good thing for us all, even if you are not a heavy user. What is heavy usage anyways? Orange says [2000 MP3s or 14 Movies] for ADSL 128K Home and [3000 MP3s or 28 movies] for ADSL 512K Home per month.

Seriously, is this how you measure bandwidth usage? In terms of MP3s or movies? It’s like measuring the speed of an airplane by how many clouds go by in 1 hour! Please, just tell us what is the real cap! Just tell us plainly “You are allowed x GB of bandwidth per month”!

Things like MP3s and Movies have varying sizes. I can say an MP3 has an average size of 5MB and I’m being conservative. A movie, assuming a DVDRIP is 700MB. Notice that no format is given. What is the movie encoded in? AVI? MKV? The size would greatly vary, almost in a 1:2 ratio! Ok, so I assume 700MB, then I estimate the cap to be around 9800MB or 10GB for 128K and 20GB for 512K? We are not told!

And what’s with the idea of telling people they can “download movies” and “download MP3s”? Is that  some kind of condoning of piracy? What I read here is this: “Pirate a bit, but not too much, else your speed goes down”!

Another issue: we are not told by how much our speed decreases. What if my speed goes down from say, 512K to 128K if I go over the cap? That’s 4x less than what I’d be paying for! Plain unfair!

And finally, in countries where caps are implemented, there is the concept of peak time and off-peak time. Caps are only implemented during peak time, and you can leech to your heart’s content off-peak. That is, if ever you find your speed reduced because you went over-cap, then the reduction only applies during peak hour, and the limits are lifted off-peak. This is a good idea, if ever caps are to be implemented. And duh, anyways, the caps abroad are > 200GB! Consider Comcast’s 250GB limit, compared to our paltry 20GB. And we don’t even come close to Comcast’s speed packages, so it’s definitely not worth comparing us with them.

On this, I leave you to your conclusions and comments… :)

Orange UK sees subscribers leave

by
Inf

The Register has an article about Orange UK’s subscribers leaving it for other, more juicy ISP offers. Here’s the article:

Customers are continuing to desert Orange’s ADSL offerings, the firm’s results revealed today.

In the six months to 30 June 44,000 net broadband subscribers quit the firm, leaving it with 1.06 million. Orange said its UK broadband customer base was “levelling off”, but figures released in February showed that just 4,000 net subscribers were lost in the last three months of 2007. On its own numbers, Orange’s decline is accelerating.


Despite the toughening economic conditions, the rest of the big six ISPs have maintained the positive trend in their customer base as the market approaches saturation. Orange has claimed that its failure to capitalise on market growth is a deliberate strategy to allow it to sort out problems with its network.

Revenues for the UK Home Communication Services unit, which also includes fixed line voice telephony, fell 7.7 per cent. Much of the sales slide was due to the industry-wide decline in traditional home telephone usage. The proportion of margin-boosting unbundled ADSL lines rose from 23 per cent last year to 40 per cent, however.

I’m not very surprised though, considering the huge amounts of complaints made by Orange users in Mauritius.

Well, I hope that this “exodus” of subscribers as The Register termed it will influence the folks at Orange MU to offer some better services instead of low speed connections (megabit for the masses is a dream!) and weird capping and monitoring policies.

Comments please?

France: Taking anti-piracy to the next level

by
Inf

ModemScissors

France wants to step up the pace of war against piracy, by adopting a new law that will make it possible to ban users from using broadband Internet for up to a period of one year.

The new law would make use of a 3-chances policy, and after you are caught downloading illegally for 3 times, you are barred form using the Internet. As simple as that. Quite a radical measure you might say, considering that till now, people were only threatened or advised not to download illegal material off the Internet.

Now, as I said, the French authorities want to literally keep you away from the content you so much want to download, whether you like it or not. And apprently, this new law seems to receive support from the French president, Nicholas Sarkozy.

Why am I blogging about this? Just take a look at who is our main ISP is. Orange. Any bells ringing yet? No? French ISP then?

Yep! Orange is a French ISP, and if this law is actually accepted in France, and if all French ISPs are to sign it, I believe this would include Orange.

Now, I’m not really sure how this would work, but is there a risk that Mauritian Internet users will be affected too?

I don’t know. I’m no law student. But if anybody can bring any clarity to this matter, your comments are most welcome.

I wonder what would happen if somebody happened to be leeching off their neighbour’s wireless connection and downloading illegal content, and the connection owner gets caught. Who goes down? The owner or the leecher?

I personally think these “repressive” ways will not end piracy. Waging war on your own customers is never great. In my opinion, offering better content, more content at affordable prices would really tempt customers away from illegal downloading. If only “download all you can” for a reasonable price ($10/month?) existed, it would be real bliss.
Cheap prices, availability of extra content and services and total freedom. I believe this would be what an average customer like me would ask for. Not much huh?

Your views?

(Original source)

{democracy:4}

Mauritius Telecom and Orange??

by
Inf

You must have noticed by now that Mauritius Telecom, the major Mauritian ISP, is conducting a major advertising campaign, promoting its change of identity. The famous blue “t” logo has changed to an orange colour. Same for the “Mauritius” in “Mauritius Telecom”. There’s also this big billboard advert that says “Le 17 Avril, nous aceuillons un invité de marque” (“On the 17th April, we welcome a distinguished guest” in French). This heralds the partnership of Mauritius Telecom with Orange (former Wanadoo)?

I believe yes. This has been hinted for a long time now. Orange will now be a partner of Mauritius Telecom, if not administering it. Apparently, Orange will now be active in the Internet Service sector, as well as the Mobile and Telecommunications sector.

There’s not much information about this event circulating around for now, and there has been some issues raised by the trade unions about a name change from Mauritius Telecom to Orange or something similar. Not much, apart from that.

What this means for us? Do you think there will be better services offered to Mauritians? More bandwidth, resulting in better Internet speeds? Better customer support? Let’s hear your views! :P

{democracy:2}