Orange’s Capping Policy hit L’Express Newspaper


… and people are not happy! If you want a snapshot of the page, here goes: (Sorry for the quality. I’ve got no scanner)

Orange Article in L\'Express Newspaper

(L’Express of Wednesday 10th September 2008, Page 7)

This article talks about a number of interesting points worth mentioning. It seems that a number of users are not aware that capping policies were put in place, and continued downloading as they used to without caring for a limit. And now, Orange is surprising them by saying “Hey! You downloaded too much dude! You will be capped!”.

Personally, I don’t know anybody who got a warning for over-downloading (yet). We know there are capping policies, but I didn’t hear of anybody getting a letter or call, or anything like that to inform them of going over the cap limits.

Next, it seems ACIM (Association des Consommateurs de Maurice – I think) is not very pleased with Orange’s practices, reporting that even if Orange applied their capping in other countries, it should not do so here since there is hardly any competition in the ISP (Internet Service Provider) sector. Abroad, if you are not satisfied with your ISP, you can choose from a dozen others, while here, you are stuck with two or three, like Nomad, DCL and Emtel if you can afford the modem. Azu of MTML is not on par yet, with lowly cap limits of 1GB I think.

ACIM giving the matter focus is a good thing for us all, even if you are not a heavy user. What is heavy usage anyways? Orange says [2000 MP3s or 14 Movies] for ADSL 128K Home and [3000 MP3s or 28 movies] for ADSL 512K Home per month.

Seriously, is this how you measure bandwidth usage? In terms of MP3s or movies? It’s like measuring the speed of an airplane by how many clouds go by in 1 hour! Please, just tell us what is the real cap! Just tell us plainly “You are allowed x GB of bandwidth per month”!

Things like MP3s and Movies have varying sizes. I can say an MP3 has an average size of 5MB and I’m being conservative. A movie, assuming a DVDRIP is 700MB. Notice that no format is given. What is the movie encoded in? AVI? MKV? The size would greatly vary, almost in a 1:2 ratio! Ok, so I assume 700MB, then I estimate the cap to be around 9800MB or 10GB for 128K and 20GB for 512K? We are not told!

And what’s with the idea of telling people they can “download movies” and “download MP3s”? Is that  some kind of condoning of piracy? What I read here is this: “Pirate a bit, but not too much, else your speed goes down”!

Another issue: we are not told by how much our speed decreases. What if my speed goes down from say, 512K to 128K if I go over the cap? That’s 4x less than what I’d be paying for! Plain unfair!

And finally, in countries where caps are implemented, there is the concept of peak time and off-peak time. Caps are only implemented during peak time, and you can leech to your heart’s content off-peak. That is, if ever you find your speed reduced because you went over-cap, then the reduction only applies during peak hour, and the limits are lifted off-peak. This is a good idea, if ever caps are to be implemented. And duh, anyways, the caps abroad are > 200GB! Consider Comcast’s 250GB limit, compared to our paltry 20GB. And we don’t even come close to Comcast’s speed packages, so it’s definitely not worth comparing us with them.

On this, I leave you to your conclusions and comments… 🙂

Categories: IT, Mauritius
Tags: , , ,
  • The newspapers late as usual… Nothing new in that article. :S

    But so far I haven’t seen anyone being capped yet – which is great news! 🙂
    I guess FUP was just deterrence… with enough users being scared that they limited themselves! 🙂
    (I hope i’m not proved wrong!)

  • It’s like measuring the speed of an airplane by how many clouds go by in 1 hour! WLOL 😀 Thats a good example for orange lol.

    No surprise about this… Btw Orange is rated in the world as the mega chaos ISP! So it will not be better here lol

  • I have not yet been capped..But I have noticed decrease in my speed during a fix time everyday.
    {too many users online??}

  • InF

    There is another Internet article in L’Hebdo I think.

    I’ll have it commented by Wednesday, when I get some free time.

    It’s quite an extensive article, but with quite generic content.

  • Guru

    If MT has got a Tier-1 network there is no need to cap our connection.

    This premium Quality IP VPN access consists of a dedicated leased line terminating on an MT router peering directly with a Tier-1 upstream International Internet provider.”